Need a hand?
I lost my contribution link
Ask the organizer for the current link. Your private edit link is shown after submission; without it, ask the organizer to remove your old note before adding another.
My payment is still processing
Your gift stays safe while Stripe confirms payment. Return to your gift dashboard in a few minutes. Please don’t pay again. Keep your receipt reference if you need help.
A gift or note concerns me
Use “Report a concern” on the gift or contribution page. The organizer can remove a note at any time, including after finalization.
Contact
The public support inbox is not configured yet. During the private pilot, contact the person who invited you to test LittleSurprise. Gift reporting is available through the report control.